Product Questions
What is the Ncognito Mod and how does it work?
The Ncognito Mod is a complete cone control system that lets you light, conceal, and snuff out your smoke instantly. It’s made from aircraft-grade anodized aluminum with a built-in auto-ash catcher for clean, discreet use anywhere.
What makes the Spark different from other cone fillers?
Unlike standard sprinkle-and-pack fillers, the Spark is a continuous side-inject system that packs cones evenly in seconds. It’s fast, clean, and gives you total control over density, no wasted product or uneven burns.
What is the SlipTip system used for?
SlipTip is a dual-function hybrid tip and snuffer combo. It lets you smoke comfortably without finger residue, snuff out instantly, and even choose between a carb tip or straight tip for your preferred airflow.
How does the FixaCig tool improve my smoke?
FixaCig fixes tight draws fast by piercing through your cone with a precision stainless-steel piston spike. It enhances airflow, balances the smoke-to-air ratio, and delivers a smoother pull every time.
Are these products compatible with pre-rolls or only custom cones?
All MindTekt tools are designed for universal use. They work with most King and Regular-size cones, as well as pre-rolls made from standard paper materials.
Are MindTekt tools reusable?
Yes, every MindTekt product is built for long-term use from high-grade materials like Anodized Aluminum and High Grade Resins. Simply clean them after use and they’ll last for years.
Do your tools come with a warranty?
Yes. All MindTekt products are covered by a lifetime warranty against manufacturing defects.
Usage & Care
How do I clean my MindTekt products?
Use a soft cloth, cotton swabs, or small brush with mild isopropyl alcohol. Avoid submerging or soaking components to preserve finish and internal mechanisms.
Can I use my MindTekt tools outdoors?
Absolutely. Our products are built for travel and outdoor use, each one is wind-resistant, portable, and designed to perform in any environment.
Are these tools safe for beginners?
Yes, though some like the FixaCig, are designed with experienced smokers in mind. We always recommend reading the included user instructions before use.
US Brand & Orders
Where are MindTekt products made?
All of our products are proudly made in the U.S.A., engineered with American ingenuity and built to last.
Do you offer wholesale or dealer programs?
Yes. If you’re a retailer, distributor, or smoke shop interested in carrying MindTekt products, fill out our Dealer Inquiry Form on the Contact page.
How long does shipping take?
Orders are typically processed within 1–2 business days and shipped from our U.S. facility. Delivery times depend on your location and shipping option selected at checkout.
What should I do if I receive a damaged item?
Contact our support team within 7 days of receiving your order, and we’ll arrange a replacement or refund under our warranty policy.
How can I stay updated on new releases?
Join our MindTekt Newsletter to get product announcements, special discounts, and early access to upcoming inventions.
